Terms & Condition

The use of photography and filming is strictly prohibited within the auditorium unless otherwise instructed. Failure to comply with this request could result in you being asked to leave without a refund from the venue.
The venue also reserves the right to request you to delete any images or film taken.

Every effort will be made to admit latecomers as soon as a suitable break in the show occurs, but admission is not guaranteed.

The use of mobile phones, cameras and recording equipment is forbidden.
All such equipment must be switched off prior to entering the auditorium.

Special effects such as strobe lighting and haze may be included in a performance. Notices will be posted front of house on the night of the show regarding any such effects. Anyone who is likely to be affected by any type of special effect should check with box office at the time of booking.

Refunds will not be issued for any tickets unless the event is cancelled, postponed or material changes are made to the event. We may be able to resell tickets for sold out performances.

All prices include a £1 per ticket venue restoration levy.

Our Babes In Arms Policy applies for infants aged two years or under. Such infants should be accommodated on a parents’ or guardians’ lap and there will be a charge of £2 per child which will be collected at box office on the day of the performance. For children aged two and over standard ticket prices and possible concessions will apply, and a seat will be allocated. Booster seats are available from the box office for a small fee of 50p.